Our customer care team will handle your request/issue and get back to you within 5 days. You can use your ticket number to follow up and check the status of your complaint/request. please contact support@salammobile.sa for any further details.
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Complaint Status :
Ticket Number:
Opened:
Closed:
Your Mobile Number:
The mobile number does not have to be a Salam Mobile number. We just need an active and accessible mobile number to be able to contact you if needed.
You will find your ticket number on an SMS sent from Salam Mobile to your phone number
Salam Complaints
#1234555
Dear Customer,
We have received your complaint No. #TicketNumber regarding the issue you encountered during the #Tier1Category process, and our team is currently working to resolve it as soon as possible and you will be updated soon with the status of your complaint.
If you need any further support or more information please reach to us atsupport@salammobile.sa or call us on+966511011101 and we will make our best to assist you.